Welcome to Confluence Research, where your privacy is prioritised and protected to the greatest extent possible where our website https://confluenceresearch.in/ & our Confluence Research Application comes under this privacy policy. We are committed to protecting your privacy and data in accordance with the provisions of the Information Technology Act 2000 (the "Act") and the Information Technology (Reasonable security practises and procedures and sensitive personal data or information) Rules, 2011 (the "Rules") framed and issued by the Government of India in accordance with the Act. We are also committed to using your personal information responsibly and justifiably in order to provide our services. This user-friendly document is intended to assist you in understanding our common practises with regard to the personal information we collect from our users on our website, located at https://confluenceresearch.in/ ("website"), related online services, and for other lawful purposes. Before using the Website or submitting any sensitive personal information or data, please read this Privacy Policy.

The Act and the Rules impose how we can collect, receive, possess, store, deal with, or handle information from information providers.

1. Information We Collect:

We gather the following information, which includes the following but is not limited to:

• Name, address, phone number, email address, Internet protocol address, age, and gender.
• Preferences and settings for the homepage and other pages on our website, including time zone, language, and other preferences;
• URL of the last page visited before visiting our website.
• Your browsing behavior, search history, links visited, services viewed, features utilized to view services, the duration of such views, and so on;
• Information obtained via peer-to-peer electronic communication (e.g., telephonic call, email, etc.);
• User-Generated Content and/or any particular Online Interaction (Examples: Testimonials, and Feedback); KYC standards;
• In addition to the aforementioned, we may run surveys, polls, and other information-gathering tools on our website to obtain your input on a variety of topics, including your experience with our website, the products and services offered, etc. Also, we collect information on surfing behavior, viewed pages, and other data required for analytics.
• By sharing the Personal Information of another individual, you represent that you are authorized to do so and/or that you have obtained all required consents from that individual for us to collect, use, and disclose his or her Personal Information in accordance with this Privacy Statement. In addition, you agree to adhere to follow KYC standards as defined by SEBI.
• Confluence Research may, at its sole option, suspend/hold its services if the KYC requirements are incomplete or wrong. pending. The User shall not hold Confluence Research responsible for such occurrences.
• This document does not apply to any information that is not protected by privacy laws.

2. Use of Information:

usage of the user's information provided by the user for the following purposes:

• To provide the requested service;
• Provide you our services i.e of Research Analyst
• To notify you through email; and
• To deliver newsletters, research reports, surveys, offers, and other promotional materials pertaining to our Services, as well as for other marketing reasons;
• Your information is used to get in touch with you as necessary. We utilise your IP address to aid in the diagnosis of server issues and to administer our website. In addition to identifying you, your IP address is used to collect broad demographic statistics. In addition, we may use your IP address to prevent fraud against our partners, vendors, and ourselves.
• To create, improve, market, sell, or supply our products or services or those of businesses with which we have a business relationship;
• To generate invoices, manage accounts, and collect and handle payments;
• To provide suggestions or instructions on how to use our website, to alert you of new features on our website, or to provide further information that may be of interest to you;
• To customise the service we serve you, to match your experience to your specific interests, and to make more pertinent suggestions;
• If you have agreed to receive information about our services, we will send you emails, e-newsletters, personalised offers via direct messaging, and other communications.
• To manage and monitor your transactions;
• To audit compliance with our policies, contractual obligations, and statutory obligations; and To the extent permitted and to comply with any legal or regulatory requirements or provisions; or for any other purpose to which you consent.

3. Communications:

When you use the website or give us emails or other data, information, or communication, you agree and understand that we will communicate with you using electronic records, and you consent to receive communications from us using electronic records on a periodic basis, or as and when necessary. We may contact with you by email or other electronic or non-electronic means.

4. Disclosure Policy:

We disclose your personal information as outlined in this section.

• We shall share your personal information with our staff and workers for the purpose of providing services (such as our billing assistant or a customer service representative).
• We only share information with third parties when it is necessary to offer the products or services you have requested. Your information, including personal information, may be shared with third parties who perform technical, logistical, or other activities on our behalf (for example sending emails, SMSs or newsletters to users). When you visit our website, we may utilise third-party advertising businesses to show advertisements. These companies may use information about you and your visits to this and other websites to target advertisements for goods and services likely to be of interest to you. When you click on links and/or advertising banners that lead to third-party websites, the third party may gather information about you on their website/application. The third party might have different privacy rules than ours. Every time you engage with a website, we advise you to read its posted privacy statement(s). However, we make every effort to protect your data and ensure that your personal information is handled securely, without risk of leakage or breach.

Except as specified above, we will not share your personal information with unaffiliated third parties without your permission.

Some pieces of aggregated, non-Personal Information, such as the number of users who searched for a particular phrase or the number of users who clicked on a hypertext link, may be shared with third parties. This information does not personally identify you.

• Statutory purpose: We may be obligated to reveal certain information to law enforcement or the courts in order to comply with applicable laws. This disclosure shall not be considered as a violation of this Privacy Statement.
• Cookies: We may employ "Cookies" and other similar software technologies. Cookies are little text files that are stored on your computer's hard disc and let us provide personalised services to our users. This technique does not collect personally identifying data. Information is only used to personalise your online experience with us and to provide you with optimised services. We may request advertisers or other partners to provide advertisements or services to your device, which may involve the placement of cookies or similar technology by us or the third party. Also, we may offer features that are only accessible through the usage of a Cookie. Cookies enable us to provide you with information that is tailored to your interests. Cookies may be used regardless of whether you have registered with us.
• Information about analytics: To help us gauge traffic and usage trends for the Services, we may make use of third party analytics tools. The pages you visit, add-ons, and other data that helps us improve the Services are collected by these tools using information sent by your device or our Services. To identify any specific individual user, we may gather and use this analytics data from other users.
• Device identifiers: We may access, gather, monitor, store on, and/or remotely store one or more "device identifiers" when you use a mobile device, such as a phone or tablet, to access our Services. Device identifiers, which uniquely identify your mobile device, are small data files or comparable data structures that are stored on or connected to your mobile device. A device identifier can be data sent to the device by Confluence Research, data stored in connection with the operating system or other software on the device, or data stored in connection with the hardware of the device. The information about your browsing and use of the Services that a device identifier provides to us or a third party partner may help us or others provide reports or personalised content and ads. If the use or accessibility of device identifiers is hindered or disabled, some features of the Services might not operate as intended.
• In addition to some of the specific ways we specifically mention in this Privacy Policy, we may use information that we receive to:
  • remember information so you won't have to enter it again while using the Services or the next time you visit;
  • provide personalised content and information to you and others, which may include online advertisements or other forms of marketing;
  • provide, improve, test, and monitor the effectiveness of our Services;
  • develop and test new products and services;

5. Safeguarding Your Privacy – Safety:

Confluence Research takes appropriate precautions to prevent unauthorised access to or disclosure of our Users' information, including but not limited to the information listed in Section 1 of this Privacy Statement.

All of the information about our Users, whether sensitive or not, is protected in our offices. Our staff and employees are regularly updated on our security and privacy policies and practises and reminded of the value we place on privacy and what they can do to protect our customers' information. The servers on which we store personally identifiable information are additionally kept in a secure environment.

6. Your Options- Choice/Opt-out:

Our users have the option to "opt-out" of receiving certain offers and emails, SMS, and phone calls from us.

Users who no longer want to receive communications from us can opt out by sending an email to

7. Retention and Erasure of Data:

• We retain your Information for as long as necessary to fulfil our legitimate interests outlined in this Privacy Statement and our legal obligations. If you no longer want us to use your personal information, you can request that we delete it and close your account.
• Please note that if you request the deletion of your Personal Information, we may retain certain information as necessary for our legitimate business interests, such as detecting and preventing fraud and enhancing security. For instance, if we suspend a user's account due to fraud or safety concerns, we may retain certain account information to prevent that user from creating a new account in the future.
• We may retain and use your Personally Identifiable Information to the extent necessary to comply with our legal obligations and public interest considerations. For instance, we may retain some of your information to comply with tax, legal reporting, and auditing requirements.
• Even after you cancel your account, information you have shared with others (e.g., Reviews, forum posts) may remain publicly visible on the website. However, such information will not be attributed to you. In addition, some copies of your information (e.g., log records) may remain in our database, but are de-identified.
• Due to the fact that we maintain copies of Personal Information to protect against accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited time.

8. Phishing:

Phishing is a type of Internet scam in which fraudulent emails that appear to originate from a legitimate source are sent in an attempt to deceive the recipient into divulging sensitive information. These emails typically evoke a sense of urgency and frequently imply that your account will be closed unless you take immediate action. Frequently, they will ask you to click on a link that leads to a website that resembles that of the legitimate source, but is actually a page designed to obtain sensitive information such as your account number, password, or credit card number. The thieves then use your personal information to commit identity theft and fraud against you.

Please be aware that Confluence Research takes our users' privacy very seriously. We continually implement and update administrative, technical, and physical security measures to protect your data from unauthorised access, loss, destruction, or alteration. Firewalls, data encryption, and information access controls are some of the safeguards we may employ to protect your information. If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised, or if actual or suspected unauthorised use of your account has occurred, please contact us immediately at info@confluenceresearch.in. Send an email to info@confluenceresearch.in if you have any additional questions regarding the security of our service.

9. Additional websites and services:

We are not responsible for the information or content contained on any other websites or services that are linked to or from our Services. Please keep in mind that when you use a link to leave our Services and visit a third-party website, application, or service, our Privacy Statement does not apply. Your browsing and interaction on any third-party website, application, or service, including those that have a link on our website/application, are subject to the rules and policies of that third party. In addition, you agree that we are not liable for and have no control over any third parties that you grant access to your User Content. You do so at your own risk if you use a third-party website, application, or service and grant them access to your User Content.

10. Communicating with us:

Confluence Research welcomes your feedback and inquiries regarding this Privacy Statement. If you have any questions regarding our Service's security or this Privacy Statement, please contact us in writing at: Confluence Research, 1312-1313 Skye Corporate Park Scheme 78 Vijay Nagar Indore Email: info@confluenceresearch.in

11. Policy Change Regarding Privacy:

This Privacy Statement is subject to change at any time. We reserve the right to change the terms of this Privacy Policy at any time in order to ensure compliance with applicable laws ("Updated Terms"). The New Terms take effect immediately and supersede the terms of this Privacy Policy. We will notify you of any changes to this privacy policy if the changes have a significant impact on your rights or are required by law. You will be solely responsible for reviewing the Privacy Policy for any changes from time to time. You confirm your agreement to the Updated Terms by continuing to use the Website after the updated Terms have been published.

12. Corporate Structure Changes:

Any information you have provided within the device may be transferred as a result of a sale, merger, or other transfer of all or a portion of Confluence Research to another organisation. Confluence Research will, however, make a reasonable effort to ensure that the information is kept private and will give notification before the information is subject to a different privacy policy.

13. Conflicts and Authority

The Dispute Resolution procedure outlined in our Terms of Use / Service shall be used to settle any disputes relating to this Privacy Policy in Bangalore, karnataka jurisdiction only.